Positive Environment for Volunteer Coaches

An article that explores components of volunteer coaches’ psychological contract including expectations of themselves and sports clubs as well as some recommendations for sport managers.

Author: Nadina Ayer, Ph.D.

Nadina Ayer, Ph.D. is a former varsity tennis player, a high-performance tennis coach, and an entrepreneur with many years of experience in the public and private sport sector. Her research focuses on customer service, interpersonal and online group dynamics, participation and leadership in sport, and management of sport and outdoor recreation. She teaches university courses on service quality, sociology of sport, and inclusive physical activity.